Data encryption

At Kiku the security of your data is our top priority. 

Fully Encrypted

Our website and admin system is secured with RSA 256 bit SSL encryption, which means that you and your clients' data is encrypted when both processed and stored.

Regular Backups

Point-in-time backups of the We Are Kiku database are available in 5-minute increments, and for the previous seven days. This gives us the ability to restore a failed database to a specific date and time in the last week.

UK Developers

Kiku was developed and is maintained by Jump Up Limited (ICO Z160546X) in accordance with the latest security compliance standards.

The website code-base is stored in a private UK based github repository with full version control and developer accountability.

Data access

Our support team are only able to view your and your clients' contact details and attendance history via the Kiku application which is both password and 2FA protected.

In the event of data loss our permitted members of the Kiku Development Team are able to access more sensitive information (clinical notes, emergency contacts etc.) in order to restore your records. Their access is through the application where they must tunnel via a secure SSH encryption, an intermediate Bastion server and subsequently provide an additional SSH key to reach the database. 

For more details on how we securely store and process your data please view our Privacy Policy.

Payments are securely processed by the industry leading online payment platform Our team do not have access to card details at any time. You can view Stripe's privacy policy here.

Secure Servers

The application is hosted by the industry leading Amazon Web Services (AWS), Ireland in a highly secure Virtual Private Service.

AWS has robust security measures in place and holds the following certifications and attestations: G-Cloud, ISO 9001, ISO 22301, ISO 27001, ISO 27017, ISO 27701, ISO 27018, CSA, CYBERGRX, CYBERVadis.

More information on their security measures and business continuity plan can be found at the links below:

Business Continuity

In the event of the AWS servers going down or experiencing a cyber attack, the core application is stored in secure Docker Images in a private UK based repository which will allow full portability of the app should an environment/server switch be necessary.

The IP and platform is owned by The Clearing Circle LLP T/A Kiku (ICO ZA188142). Developer access will be transferred to the Kiku team in the event of Jump Up Limited going into liquidation.

You can rest assured that your privacy and confidentiality will always be maintained

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