Online bookings
Accept new referrals anytime, anywhere without having to do a thing. We’ll automatically issue all the necessary information to you and your client, process payment and update your diary.
Text service
Automatically send SMS reminders to clients to remind them about appointments or payments.
Our text reminder service is completely optional and clients can opt out at any time by changing the settings on their account.
Diary management
Designed with flexibility and usability in mind, your Kiku diary lets you readily make, cancel and rearrange appointments.
See which sessions have been paid for, contact your clients and mark out your upcoming breaks.
When you make changes to a booking, we’ll send your client an update to let them know and similarly you’ll receive updates whenever your clients cancel or rearrange appointments.
Flexible payment options
Offer your clients the convenience of quick payments. Accept payment by card, Apple Pay and Google Pay, and once a client has set up their free Kiku account they can pay at the click of a button simply using their phone or tablet.
We'll automatically update your diary and income reports, your client can easily generate a session receipt using their dashboard, and should they need to cancel we'll sort any refund out on your behalf.
Don't want to take card payments?
You can still use Kiku to log your income by manually marking sessions as paid when you receive cash or BACS payments.
Having WeAreKiku has given me the peace of mind that I have everything in place. It's really streamlined and made everything easy for me as a therapist It's so good to have everything in one place (e.g. appointments, payments, clinical notes etc.) and saves me the hassle of having to set up a separate payment system for example. It also gives me the reassurance that I'm complying with my legal and ethical obligations in terms of storing data and privacy. I would highly recommend it!
SadiePsychotherapeutic Counsellor
Kiku works really well for me as an online therapist - it takes the flexibility of working remotely a step further, by removing the need to have access to anything other than my computer and the internet. I love that I can manage everything in one place; from tracking and taking payments, to emergency contact information, documents and session notes, I just have to log in and all I need to see my clients safely and ethically, is there. It's so reassuring. The layout makes sense, the platform is straightforward to use and when I've needed it, support from the team has been fast and very helpful.
Elsie OwenPsychotherapeutic Counsellor
What I really like about this system is the security of it all! No files getting larger and initials to try and remember. When I've needed to find emergency contact details fast or clients have asked for letters and their date of starting therapy, everything is securely accessible at the click of a button. Clients I've worked with also tell me that they like the reminders they are sent and how they can quickly pay by card. I can confidently recommend Kiku.
Ruby AujlaPsychotherapist
Kiku was invaluable in switching our practice to remote working when the pandemic hit. It allows me to manage all of our therapists' diaries with ease and keep track of outstanding invoices and client payments. I particularly love that I can issue payment request links as a convenient way for clients to make payment when transferring the funds has slipped their minds.
Catherine Ball
Practice Manager at The Clearing
In house messaging
Our secure in-house messaging system allows you to confidentially communicate with your clients without them having to worry about leaving an email trail.
Financial reporting
We make keeping an eye on your business finances a breeze. Consult your financial dashboard for at a glance overviews of income, outgoings and outstanding invoices.
Securely store a record of your business costs for your end of year accounts, and readily generate financial reports, invoices and receipts for your records.
Session note storage
Kiku's fully encrypted, password and 2 FA protected system ensures that your client data and documentation is kept confidential, safe and secure.
We automatically anonymise diary entries and session notes, and for extra security your client notes are password protected.
If you ever need to share session notes with your client or a third party, you can readily create and download a password protected pdf file. We've got everything covered.
Stay GDPR compliant
Kiku helps you to ensure that you're always following GDPR guidelines.
Our encrypted platform securely processes and stores your client details and captures e-consent at the point of booking.
When you archive a client record, we'll automatically delete all "unnecessary" client data so you're only holding the information you're required to by professional standards. Kiku will send you a reminder 7 years later to let you know it's time to confidentially destroy your session notes.
All of this from only £9.99 a month, with the first 30 days free
Start your free trial
Stay on brand
Kiku supports you to shape and maintain your service brand.
Upload your logo to generate branded letters and invoices, and modify your automated client communications to ensure they fit your style and ethos.
Fully customisable
Kiku supports you to run your service in whatever way suits you and your clients.
Define your services, session formats, fees, availability and clinic locations, and have the flexibility to make clear when in person sessions are available and when you're working remotely.
Log your professional development
Stay audit ready with our handy supervision and CPD logs.
Keep track of how many hours you've completed this calendar year, upload supporting documents for secure storage and download pdfs for submission to your regulatory body or training provider.
Manage events
Manage bookings for your training events and workshops, process payments and send communications to all attendees. Upload a CPD certificate and we'll automatically send this to every participant once your event is complete.