Features

Say hello to Kiku and goodbye to stress

3 support plans to suit your needs

Choose from our basic clinical notes software plan, appointment scheduling plan or full practice management software plan and move up and down these support levels with ease as your counselling work changes.

Online bookings

Accept new referrals anytime, anywhere without having to do a thing. We’ll automatically issue all the necessary information to you and your client, process payment and update your diary.

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Text service

Automatically send SMS reminders to clients to remind them about appointments or payments.

Our text reminder service is completely optional and clients can opt out at any time by changing the settings on their account.

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Diary management

Therapy scheduling software made easy.

Designed with flexibility and usability in mind, your Kiku diary lets you readily make, cancel and rearrange appointments.

See which sessions have been paid for, contact your clients and mark out your upcoming breaks.

When you make changes to a booking, we’ll send your client an update to let them know and similarly you’ll receive updates whenever your clients cancel or rearrange appointments.

Keep on top of everything going on in your busy life with our two-way google calendar integration. View Kiku bookings in your google calendar and google events in your Kiku diary and stay organised to the max!

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Waiting List

Store your counselling client waiting list safely and securely. 

Record their contact details, availability and presenting issues for your future reference and then readily book the client into your diary when an appointment becomes available.

You'll be able to see how many clients you have waiting directly from your dashboard.

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Flexible payment options

Offer your clients the convenience of quick payments. Accept payment by card, Apple Pay and Google Pay, and once a client has set up their free Kiku account they can pay at the click of a button simply using their phone or tablet.

We'll automatically update your diary and income reports, your client can easily generate a session receipt using their dashboard, and should they need to cancel we'll sort any refund out on your behalf.

Don't want to take card payments?

You can still use Kiku to log your income by manually marking sessions as paid when you receive cash or BACS payments, and to make life even easier, we'll issue clients with a branded receipt for their records.

Create your own forms & questionnaires

**Coming Soon**

Automate client onboarding with our fully customisable digital referral form. Create your own contracts and questionnaires for digital completion and storage. Readily keep track of client progress by viewing their questionnaire scores in the client overview panel.

Photo of Helena McAllister

I initially signed up for the free trial, and sat on it for a few months, however decided I was tired trying to manage all this paperwork and signed up a few days ago. I have found already that I love your system,, it is streamlined, and my head has found loads of space and expansion. So I want to thank you for a brilliant platform.

Helena McAllister
Senior Accredited Psychotherapist
Photo of Annie

Kiku has greatly enhanced how I manage client data, my diary and contracts. The web-based system is intuitive and easy to use. Importing data is a breeze with their pre-made spreadsheets, saving me a lot of time.I also love the pro forma for contracts and the clinical executor—they’re incredibly efficient and take the hassle out of preparing and managing important documents. Plus, their customer support is top-notch—quick to respond and always helpful.Kiku has become an essential tool for my private practice, combining ease of use, powerful features, and reliable support. Highly recommend!

Annie
Counsellor
Photo of Nina Willis

I just want you to know I have been using the works package for a while now and it has completely changed my way of working. As a neurodivergent, menopausal woman who does not work well with paperwork i have always felt overwhelmed with that side of things. I have looked at many ways of doing notes and keeping track of everything and nothing has worked or been simple enough. Kiku has me sorted...its fabulous and I now feel so much more equipped. Thank you so much I love it!!!

Nina Willis
Psychotherapist
Photo of Allen Daniels

The software is great, I’m really looking forward to using it this coming year. Apart from Kiku's functionality, I like the design. I love the colours, and the whole thing has a friendly, independent [as in 'independent film'] feel...

Allen Daniels
Counsellor
An illustration of a person stood in front of a representation of Kiku's messaging system

Automated client communications

Let your clients decide how they receive communications from you.

Define your message templates and we'll automatically issue appointment confirmations, notifications of changes to arrangements and appointment reminders to your clients via email or Kiku messenger.

The Email communications option will issue all messages directly to your client's inbox. Emails will be addressed from you and replies will be sent directly to your email address. 

For further business branding, add your counselling logo to your account and we'll place this in the email footer for you. 

Selecting Kiku Messenger, allows you to confidentially communicate with your clients using our secure in-house messaging system, should they be uncomfortable having an email trail.

An illustration of a person on a laptop in front of a large bar chart

Financial reporting

We make keeping an eye on your business finances a breeze. Consult your financial dashboard for at a glance overviews of income, outgoings and outstanding invoices.

Securely store a record of your business costs for your end of year accounts, and readily generate financial reports, invoices and receipts for your records.

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Session note storage

Kiku's fully encrypted, password and 2 FA protected system ensures that your client data and documentation is kept confidential, safe and secure.

We automatically anonymise diary entries and session notes, and for extra security your client notes are password protected.

If you ever need to share session notes with your client or a third party, you can readily create and download a password protected pdf file. We've got everything covered.

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Stay GDPR compliant

Kiku helps you to ensure that you're always following GDPR guidelines.

Our encrypted platform securely processes and stores your client details and captures e-consent at the point of booking.

When you archive a client record, we'll automatically delete all "unnecessary" client data so you're only holding the information you're required to by professional standards. Kiku will send you a reminder 7 years later to let you know it's time to confidentially destroy your session notes.

All of this from only £12.99 a month, with the first 30 days free

Start your free trial
Counselling client sits on a chair with their counsellor's Clinical Executive on the couch in front of them.

Clinical Executor Access

Make sure your clients are always well supported by adding your Clinical Executor to your Kiku account.

They'll be able to access your account in the event of your sudden absence.

Kiku supports therapists to maintain their brand. Therapist in lotus position relaxing at laptop

Stay on brand

Kiku supports you to shape and maintain the brand of your counselling business.

Upload your logo to generate branded emails, letters, invoices and receipts, and modify your automated client communications to ensure they fit your style and ethos.

Counsellor in stripy dress and scarf feeling free. Supported hybrid working in her counselling practice.

Fully customisable

Kiku supports you to run your service in whatever way suits you and your clients. 

Define your services, session formats, fees, availability and clinic locations, and have the flexibility to make clear when in person sessions are available and when you're working remotely.

If for security reasons you only offer initial consultations by telephone, we've got that covered as well.

Three therapists looking confident that they are audit ready.

Log your professional development

Stay audit ready with our handy clinical hours, supervision and CPD logs.

Keep track of how many hours you've completed this calendar year, upload supporting documents for secure storage and download pdfs for submission to your regulatory body or training provider.

We'll automatically record the number of clinical sessions you complete each year for submission to your training provider or regulatory body. Reports can also be filtered by service type.

calendar - schedule and manage bookings for events with Kiku

Manage events

Manage bookings for your training events and workshops, process payments and send communications to all attendees. Upload a CPD certificate and we'll automatically send this to every participant once your event is complete.

Say goodbye to admin for 30 days, for free!

Start using Kiku for free today, no credit card needed and no strings attached. Simply choose your plan and find out how easy managing your practice can be.

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