Let clients know they're in control and privacy is your priority
Empower your clients to choose how they receive communications from you and offer the option of greater confidentiality with our secure, in house messaging system.
Automatically issue appointment confirmations, reminders and notifications of changes
via Email or Kiku Messenger.
Upload PDF files (of for example your privacy policy, map and directions to your counselling room etc) and we'll send these to your clients as attachments when they book an appointment with you.
Let your clients choose
Give clients the option to receive communications via email or Kiku messenger.
View their selection in their client record. Clients can update their preferences at any time.
Define your message templates and we'll automatically issue them to your clients without you having to do a thing.
We'll also keep a record of all communications for your convenience.
Clients won't have to join Kiku to benefit
Select the Email communication option to allow clients to receive all of your automated messages without having to create their own Kiku account.
In your Appointment Confirmation emails we'll include a link to your Client Agreement to make sure that they're still kept fully up to speed with your terms of service.
Payment can still be made using our platform with our handy payment request email links.
Secure In House Messaging with Kiku Messenger
Private and confidential
Login to your password and 2FA protected Kiku account to view and send messages.
The content of your communications will always stay within the encrypted Kiku platform and will only be accessible by you and your client.
You and your client will receive a generic external email letting you know that you have a new message in your inbox.
Quick and convenient
Send direct messages to your client from their client record in your database or their appointment entry in your diary.
Similarly, your client can message you directly from their Kiku dashboard.
If they're having any issues logging on or finding your clinic, you can communicate with each other quickly and easily to resolve the matter.